Repurposing Digital Methods for Human-Centered Design
Résumé
From logs and information left in online spaces to data points self-generated by
connected devices, digital traces have become more diffused over the past years,
prompting an expansion of Human-Centered Design methods. Along with some bigdata
approaches, Digital Methods of research – treating the actual content of digital
users’ manifestation on-line (i.e. tweets, Instagram pictures, comments) – offer the
opportunity to better understand users through their online activities. This paper
investigates how Digital Methods can be repurposed as a full-fledged approach for
Human-Centered Design. Grafting on the NATURPRADI project – a research aimed at
describing the debate raised by the re-vegetation of the city of Paris by analysing
Twitter posts – in the paper we will explain how we have identified and described a
set of personas characterized by different approaches towards the evolution of the
urban nature issue. The final objective of the paper is to provide a first methodological
tool created at the intersection of Digital Methods and Human-Centered Design
discussing its opportunities and criticalities: Data-driven Personas.
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